Information

BRACELET AND BEAD SIZES

I use very tiny sparkly beads for the super skinny bracelets, please look carefully at the photos so you are not disappointed with the gemstone size which are described as follows.

  • 1-2 mm Very Tiny Gemstones - Super Skinny Bracelet
  • 2-3 mm Very Small Gemstones - Skinny Bracelet
  • 3-4 mm Small Gemstones - Bracelet
  • Focal beads - starfish and shell 1 cm approx

All bracelets have extender chains, exact sizes are given with each bracelet.  If you are interested in a larger or smaller sizes please contact me. 

PHOTOGRAPHS

I take care to ensure that photographs are accurate representations but there may be colour variations on different monitors. Photographs will show more detail than is visible by eye. 

TAKING CARE OF YOUR JEWELLERY

All jewellery is sent in high quality soft satin gift pouches which will keep it bright, shiny and tarnish free for longer. Tarnishing is a natural process with all silver through contact with air and light.  As with all jewellery care needs to be taken when handling it.

  • Avoid cosmetics including perfumes, sprays moisturisers and sun creams as well as leaving in sunlight. 
  • Avoid wearing jewellery for sports or high impact activities and remove before sleeping and shower
  • Please store away from light, heat and damp in your soft satin pouch.

DELIVERY

FREE - sent first class Royal Mail signed for, usually arrives 1 -2 days after dispatch. Please allow one to two days dispatch time. For environmental reasons I re-use my packaging.

REFUNDS

There should be no problems with your jewellery but If you are not 100% happy with your order please contact me as my aim is to provide excellent customer service and a good shopping experience. Please note earrings for reasons of hygiene are not exchangeable or refundable.

RETURNS

I will happily accept bracelet returns minus the delivery costs

  • Provided I am notified within 7 days of receipt.
  • Bracelets should be returned within 14 days. 
  • Please make sure bracelets are unworn.
  • Please repack carefully, jewellery must be recieved in the same condition as shipped, unused and in the same packaging suitable for resale.
  • Please retain proof of postage and it is a good idea to return with tracked and insured postage as I am not liable for goods lost or damaged in transit.
  • Earrings cannot be exchanged for reasons of hygiene.
  • On receipt of goods I will issue a refund

 I retain copyright and intellectual rights on all my designs and images, please do not duplicate or copy my work without written permission from myself Penny Robson.